Cancellation and Refund Policy

Title:

Cancellation & Refund Policy

Content:

We want you to have a smooth shopping experience with FIIN.

Order Cancellation

• Orders can be cancelled within 12 hours of placing the order
• Once shipped, cancellation is not possible

Refund Eligibility

Refunds are applicable only if:

• Product is damaged or defective
• Wrong product was delivered

Refund Process

• Contact us within 48 hours of delivery
• Share images/videos for verification
• Once approved, refund will be processed within 5–7 business days

Refund Mode

• Prepaid orders → refunded to original payment method
• COD orders → refunded via bank transfer or store credit